For parents

The first time the game opens, it asks for a birth year from a list. No year is preselected, there is no “I’m over 18” button, and nothing hints at a right answer. The answer is stored only on the phone and never sent to us. Until it is answered, the game treats the player as a child.

The answer can be changed at any time in Settings → Privacy. If your child entered an adult birth year, change it there; online features switch off for players under 18.

Every game can offer a short reward video from Google AdMob, but only when play has stopped and only if the player taps “Watch an ad”. “No thanks” is always there and just as easy to tap, there is at most one ad per run or level attempt, at least 3 minutes between ads and at most 8 a day, and every game can be finished without watching any. Copy is kid-safe: no “free”, no countdowns and no pressure.

For players under 18 and players who haven’t answered the age question, every ad request is marked child-directed (under 13 and unknown age) or under the age of consent (13 to 17), asks for non-personalised ads only and for ads rated for all ages (G), and Google’s consent form is not shown. An ad request still carries technical details such as the IP address and device identifiers to Google, which handles them under its rules for children’s apps. If you don’t want that, make sure “Watch an ad” is not tapped: no ad plays without it. Where each game offers ads:

• Don't Trust Arrows: an extra heart after you run out, or double coins on the win card.
• Hold the Line: a revive when your squad is wiped out, or double coins on the results screen.
• Trust No Floor: extra help after several bonks on a stage, or double coins when you clear a room.
• Golem Getaway: a second chance on the "Keep running?" card, or double coins on the results screen.

Nothing from a child is stored on our server. What stays on the phone:

• Don't Trust Arrows

  Made for players of all ages, including children.

  • Game progress: levels completed, stars, death counts, best times, and Daily Troll, Daily Double, Troll Tower and Weekly Gauntlet results.
  • In-game items and rewards: Troll Tokens (an in-game currency earned by playing that cannot be bought), boosters, hints, chests, skin shards, unlocked cosmetics, Troll Pass progress, missions, achievements, album cards, streaks and player level.
  • Your profile: the nickname you choose (optional), your equipped avatar, frame and title, and lifetime stats such as total play time. The nickname never leaves your device. Online leaderboards use a generated name instead.
  • Settings, including whether reminders are on.

  Delete it with Settings → Reset progress, by clearing the app’s storage, or by uninstalling. Reminders are local to the phone, off until allowed, and for under-18s only gentle ones (no streak pressure or come-back nudges), never with ads.

• Hold the Line

  Made for players of all ages, including children, and designed to follow Google Play's Families policy.

  • Game progress: coins, levels, stars, cards, chests, skins, statistics and achievements.
  • Settings, including whether reminders are on.

  Delete it with Settings → Reset progress, by clearing the app’s storage, or by uninstalling. Reminders are local to the phone, off until allowed, and for under-18s only gentle ones (no streak pressure or come-back nudges), never with ads.

• Trust No Floor

  Made for players aged 9 and up, and designed to follow Google Play's Families policy.

  • Game progress: cleared stages, coins, stars and your streak.
  • The outfits you picked.
  • Settings, including whether reminders are on.

  Delete it with Settings → Reset progress, by clearing the app’s storage, or by uninstalling. Reminders are local to the phone, off until allowed, and for under-18s only gentle ones (no streak pressure or come-back nudges), never with ads.

• Golem Getaway

  Made for players of all ages, including children, and designed to follow Google Play's Families policy.

  • Game progress: coins, gems, best score and distance, unlocked explorers, power-up upgrades, head starts and score boosts, objectives and the score multiplier, achievements, the daily relic word and the gift calendar.
  • Settings, including controls, sound, whether reminders are on, and your answer on the age screen (which never leaves your phone).

  Delete it with Settings → Reset progress, by clearing the app’s storage, or by uninstalling. Reminders are local to the phone, off until allowed, and for under-18s only gentle ones (no streak pressure or come-back nudges), never with ads.

Every player’s game also checks our server for settings and updates. The update check carries a random install ID created by the update plugin, and every request carries the phone’s IP address. We use them only to pick the right update, answer the request and prevent abuse, and we store neither: they are dropped from memory when the request is done (the IP address after a rate-limit window of up to 10 minutes) and never written to our database or logs. Optional ad requests go to Google, not to us, as described above.

If your child used online features (for example after entering an adult birth year), open Settings → Privacy → Delete my online data, or email support@callmissed.com with the game name and the player ID shown on that screen. We delete the data, confirm by email within 30 days, and use your email only to reply. Each game’s steps: Don't Trust Arrows, Hold the Line, Trust No Floor, Golem Getaway.

Questions, concerns or grievances: support@callmissed.com. Each game’s privacy policy has the full details: Don't Trust Arrows, Hold the Line, Trust No Floor, Golem Getaway.